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COLLEGES & HIGH SCHOOLS:

How to Contact Your Client Success Team

College and high school staff can contact their regional director for guidance on how to fully utilize the Clearinghouse to improve efficiency, reduce costs and workload, and enhance the service you provide to your students and alumni. Your client success manager will provide you with immediate assistance when you have a question or problem and also coordinate training for your staff on any of our services.

If you are a student, alumnus, or parent, please visit mystudentcenter.org.

Clearinghouse Representative Map

Select a Clearinghouse rep’s name to send him or her an email. If you are a student, alumnus, or parent, please visit mystudentcenter.org.

Alaska, Hawaii, Idaho, Minnesota, Montana, Nebraska, North Dakota, Oregon, South Dakota, & Washington
– U.S. Pacific Territories: American Samoa, Federated States of Micronesia, Guam, Marshall Islands, Northern Mariana Islands, & Palau
– Western Canada: Alberta, British Columbia, Manitoba, Northwest Territories, Nunavut, Saskatchewan, & the Yukon

Julie Esau, Regional Director
785.226.0303

Destiny Ramos, Client Success Manager (Alaska, Hawaii, Idaho, Montana, Oregon, Washington, U.S. Pacific Territories, & Western Canada)

Sandra Burgess, Client Success Manager (Minnesota, Nebraska, North Dakota, & South Dakota)

Arkansas, Illinois, Iowa, Michigan, Missouri, & Wisconsin

Casey Wallen, Regional Director
336.416.9636

Sandra Burgess, Client Success Manager

Oklahoma & Texas

Andi Liner, Regional Director
571.926.2629

Rob McTighe, Client Success Manager

California

Shan Evans, Regional Director
512.762.7219

Destiny Ramos, Client Success Manager

Arizona, Colorado, Kansas, Nevada, New Mexico, Utah, & Wyoming

Paul Wright, Regional Director
703.944.4942

Destiny Ramos, Client Success Manager

Connecticut, Maine, Massachusetts, New Hampshire, New Jersey, New York, Rhode Island, & Vermont
– Eastern Canada: New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, & Quebec

Sue Ledwell, Regional Director
703.742.3256

Jen Badnek, Client Success Manager

Delaware, Indiana, Ohio, Maryland, Pennsylvania, Washington, D.C., & West Virginia

Mindy Starcher, Regional Director
513.739.4626

Rob McTighe, Client Success Manager (Indiana, Ohio, Washington, D.C., & West Virginia)

Jen Badnek, Client Success Manager (Delaware, Maryland, & Pennsylvania)

Alabama, Kentucky, Louisiana, Mississippi, North Carolina, Tennessee & Virginia

Joe Carlson, Regional Director
334.559.0278

Laura Reichenbach, Manager, Client Success
(Kentucky, Louisiana, Mississippi, North Carolina, & Tennessee)

Rob McTighe, Client Success Manager
(Alabama & Virginia
)

Florida, Georgia, & South Carolina
– Caribbean: Virgin Islands

Joe Roof,  Regional Director
703.742.4439

Rob McTighe, Client Success Manager

Puerto Rico

Alina Gomez
305.458.9211

Joe Roof,  Regional Director
703.742.4439

Sandra Burgess, Client Success Manager

If you are with an educational organization or outreach program, contact our Education Insights team:

Brad Hill
703.742.5613

Meghan Godorov
202.768.5921